Read the  attached Case Study and respond to the two questions posed



Primary Topic: Team Problems


   You are the administrative director of the hospital’s department of radiology. One of your more troublesome areas of late has been special procedures; you have chronically had difficulty recruiting and retaining special procedures technologists.  You presently have your allotted full staff of three special procedures technologists, but these people are fully utilized and at least two of them have recently made comments about the staffing level being inadequate for the workload.

   Your senior technologist, Mike Tom, has been especially vocal in his comments claiming understaffing in the department.  Several times, and as recently as Monday of this week, Tom spoke with you concerning his perception of the need for another special procedure technologist. Today, Wednesday October 7, you received the following note from Tom:

   “As I suggested I would do in our conversation of Monday this week, I am going on record notifying you that additional technologist help for special procedures must be available by Monday, October 26. If you are unable or unwilling to provide another special procedure technologist, I will be unable to continue in my present position beyond Friday, October 23”.



  • What should you do about the ultimatum delivered by Mike Tom? Why?
  • Identify the key issue in the case and describe why it presents a significant problem.


Respond to questions posed at the end of the case study

Make sure you reply to one peer in the discussion thread.