3 key power relationships and Chapter 7 Review Questions

3 key power relationships and Chapter 7 Review Questions

Discuss the three key power relationships in health care organizations.

 

and then answer the questions below (also attached)

 

Chapter 7 Review Questions

Name:                                                                                                      Date          /            /

1. ___ is the ability to exert influence or control over others

a.         Persuasion        c.         Conviction       

b.         Power                d.         Coercion

 

 

2. ___ is the use of subtle influence dynamics to achieve desired goals.

a.         Persuasion        c.         Conviction       

b.         Power                d.         Coercion

 

3. Three major sources of power within an organization are ____.

a.         resources, cultural, and hierarchy          

b.         structural, cultural, and knowledge-based          

c.         structural, cultural, and hierarchy          

d.         management, culture, and knowledge-based

 

4. ____ reflects differences amongst the parties in understanding and carrying out duties.

a.         Task conflict                

b.         Task resolution

c.         Relationship conflict    

d.         Relationship adherence

5. The three strategies that are the most common when individuals engage another party and seek resolution are ____.

a.         compromising, competing, and collaborating     

b.         compromising, competing and consistency        

c.         creating, combining and consistency     

d.         creating, cost-effectiveness and collaborating

 

Matching: Match each item with the statement below:

A.      Organizational politics

B.      Knowledge-based sources of power

C.       Resource control

D.      Conflict Management

E.       Power Abuse

 

1.       

Use of power in ways that are not generally accepted.

2.       

defined as an ongoing process of “managing influence”

3.       

widely used applications of power within the organization.

4.       

derives from a group’s control over the expertise needed to make key decisions and organize production.  

5.     

concern how parties approach and deal with, resolve conflict and which personal, social, and environmental factors affect that process.